About annual membership

Q

How can I check if my annual membership is automatically renewed?

A

If you access MY PAGE and the next renewal date is displayed as "Until ● month ● day", your subscription will be automatically renewed.
If your subscription is automatically renewed, payment will be processed early in the morning on your next renewal date and your subscription will be renewed automatically.

If your subscription has been suspended or you have paid on a one-time basis, the next renewal date will be displayed as "Ends on ● month ● day."

To check your current payment registration status, please go to [Confirm/Change/Suspend Payment Method] on MY PAGE.
*Changes to credit card information and carrier information, and cancellation of automatic renewal can be made by midnight on the day before the next renewal date.

Other questions about [Annual Membership]

• Q.
  How do I renew my annual membership?
• Q.
  Can I continue my annual membership even if the membership expiration date has passed?
• Q.
  Can I check if the renewal procedure for my annual membership has been completed?
• Q.
  I have my annual membership automatically renewed, but when will the expiration date be renewed?
• Q.
  Please tell me how to stop automatic renewal of credit card payment, d payment, and au easy payment.
• Q.
  How do I change the automatic renewal setting for my annual membership from "No" to "Yes"?
• Q.
  I am an annual member and paid by credit card, d Payment, or au Easy Payment, and had automatic renewal set up, but the payment was not made.
• Q.
  How do I pay at a convenience store?
• Q.
  Can I change the payment method before paying for my annual membership?
• Q.
  Can I register using a name other than my real name?
• Q.
  My family member is already a member. Can they join at the same address?

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