About annual membership
- QCan I continue my annual membership even if the membership expiration date has passed?
- A
Even if your membership expires, you can still apply for renewal within one month.
Example: If your membership expiration date is August 31, 2023, you can continue your membership until September 30, 2023.
However, the next membership expiration date will be August 31, 2024.
* One year from the original expiration date.
<Note 1>
If one month has passed since your membership expired,
You will not be able to use the site with your membership status (enrollment date and membership number) retained.
Please note that as this will be a new registration, your membership date will be the date you re-enroll and you will be issued a new membership number.
<Note 2>
After your membership expires, you will no longer be eligible to receive member e-mail newsletters until your membership renewal is complete.
Once your membership expires, all email delivery settings will be set to "OFF."
After renewal, please be sure to check the [Email Newsletter Settings] in MY PAGE.
Other questions about [Annual Membership]
-
Q.
How do I renew my annual membership?
-
Q.
Can I check if the renewal procedure for my annual membership has been completed?
-
Q.
I have my annual membership automatically renewed, but when will the expiration date be renewed?
-
Q.
How can I check if my annual membership is automatically renewed?
-
Q.
Please tell me how to stop automatic renewal of credit card payment, d payment, and au easy payment.
-
Q.
How do I change the automatic renewal setting for my annual membership from "No" to "Yes"?
-
Q.
I am an annual member and paid by credit card, d Payment, or au Easy Payment, and had automatic renewal set up, but the payment was not made.
-
Q.
How do I pay at a convenience store?
-
Q.
Can I change the payment method before paying for my annual membership?
-
Q.
Can I register using a name other than my real name?
-
Q.
My family member is already a member. Can they join at the same address?
If the above does not resolve your issue, please contact us using the form below.