About annual membership

Q

I have my annual membership automatically renewed, but when will the expiration date be renewed?

A

Automatic renewal processing for credit card payments, d Payment, and au Easy Payment will be carried out early in the morning on the renewal date.
However, the actual withdrawal may occur in the following month or the month after depending on the closing date of your credit card.
*Please check your statement or contact your card company or mobile phone company.

Once you log in, you can check your membership expiration date (next renewal date) on MY PAGE.
Please be sure to check whether your membership expiration date has been extended after the renewal date.
Example) For those whose deadline is at the end of December ⇒ Log in in January and check on MY PAGE

▼When renewing
Payment will be made using the payment method registered on the day of your next renewal.
If you wish to change your registered credit card or cancel automatic renewal, please complete the procedure by midnight on the day before your next renewal date.

▼Card information used for automatic renewal payments
You can check or change your payment method from [Check, change, or stop payment method] on MY PAGE.

▼If your registered credit card cannot be renewed
You can renew your membership within one month of the membership expiration date.

Other questions about [Annual Membership]

• Q.
  How do I renew my annual membership?
• Q.
  Can I continue my annual membership even if the membership expiration date has passed?
• Q.
  Can I check if the renewal procedure for my annual membership has been completed?
• Q.
  How can I check if my annual membership is automatically renewed?
• Q.
  Please tell me how to stop automatic renewal of credit card payment, d payment, and au easy payment.
• Q.
  How do I change the automatic renewal setting for my annual membership from "No" to "Yes"?
• Q.
  I am an annual member and paid by credit card, d Payment, or au Easy Payment, and had automatic renewal set up, but the payment was not made.
• Q.
  How do I pay at a convenience store?
• Q.
  Can I change the payment method before paying for my annual membership?
• Q.
  Can I register using a name other than my real name?
• Q.
  My family member is already a member. Can they join at the same address?

BACK