Regarding membership fee payment
- QCan I change the payment method? (Credit card payment ⇔ Carrier payment)
- A
After logging in, you can change your payment method from [Check/Change/Suspend Payment Method] on your My Page.
Please make the changes on My Page by the day before the next update date.
Payment will be processed using the payment method registered at the time of the "renewal date," so you can change your payment method at any time during your membership except on the renewal date.Please also refer to the FAQ below.
Q. If I want to change my payment method, how do I do it?
*Accessing the site using external apps, such as browsers within social media apps, may not work properly, so please be sure to access the site using a web browser (Safari/Chrome).
Other questions regarding [Membership Fee Payment]
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Q.
What are the membership fees and how can I pay?
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Q.
What are the billing and renewal dates?
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Q.
What credit cards can I use?
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Q.
If I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
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Q.
Even though I haven't canceled my membership, it says "payment not completed."
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
Can I use debit cards, prepaid cards, or Vulcan cards?
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Q.
How do I change my payment method?
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Q.
Duplicate payments have occurred.
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Q.
Do I need to pay the membership fee every time?
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Q.
Can I change my registered credit card information?
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Q.
I'm considering new pricing plans from three carriers. Is there any procedure I need to follow?
If the above does not resolve your issue, please contact us using the form below.