Regarding membership fee payment

Q

What are the billing and renewal dates?

A

[Annual membership]
●About billing dates
You will be billed for one year on the day your payment is completed.
If you sign up using credit card payment, d Payment, or au Easy Payment, your payment will be automatically renewed unless you cancel the automatic renewal, and you will be charged for one year on your next renewal date.
If you cancel the automatic renewal by midnight on the day before your next renewal date, your membership will be cancelled on the next renewal date.
Please note that if you miss the suspension date, your service will be suspended after your next payment.

●About the update date
The next renewal date will be the end of the same month in the following year after the payment is completed.
You can check the next update date on MY PAGE.

Example: If you join on December 15, 2023
You will be billed for one year's usage fee on December 15, 2023.
From the following year onwards, the renewal date will be December 31st of each year, and the usage fee for the following year will be charged on the same day.
*Please cancel the automatic renewal by midnight on December 30th. Even after canceling, you can still use the site until the renewal date.

Other questions regarding [Membership Fee Payment]

• Q.
  What are the membership fees and how can I pay?
• Q.
  What credit cards can I use?
• Q.
  If I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
• Q.
  Even though I haven't canceled my membership, it says "payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vulcan cards?
• Q.
  How do I change my payment method?
• Q.
  Duplicate payments have occurred.
• Q.
  Do I need to pay the membership fee every time?
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change the payment method? (Credit card payment ⇔ Carrier payment)
• Q.
  I'm considering new pricing plans from three carriers. Is there any procedure I need to follow?

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