About Membership Payment

Q

Duplicate payments have occurred.

A

You may have obtained IDs using multiple email addresses and registered for membership twice. Please check your registered account again, such as by confirming the email address in the completion email you received when you registered. Also, if you have registered multiple accounts, keep the ID you want to use and cancel the unused IDs.

【About Membership Payment】Other questions related to

• Q.
  Please tell me the membership fee and payment method.
• Q.
  What credit cards are accepted?
• Q.
  If I cancel my membership mid-month, will I receive a pro-rate refund for the remaining period?
• Q.
  I haven't canceled my membership, but it says "Payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vandle cards?
• Q.
  How do I change my payment method?
• Q.
  Do I need to go through a payment process every time to pay the membership fee?
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change my payment method? (Credit card payment ⇔ Carrier billing)
• Q.
  I am considering the new pricing courses from the three carriers. Are any procedures required?

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