Regarding membership fee payment

Q

I'm considering new pricing plans from three carriers. Is there any procedure I need to follow?

A

If you are currently using carrier billing with your mobile phone company, please check the following:

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●For docomo users
・You can continue to use "d Pay (Docomo Pay)" with Docomo's new pricing plans "ahamo/irumo."

・If you are currently using "d Pay (Docomo Pay)" to register for this site and change to "ahamo," your payment registration will remain valid and you will be able to continue using the site.

・You cannot use carrier email addresses (@docomo.ne.jp) with Docomo's new pricing plans "ahamo/irumo."

・If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters, so please change your email address from MY PAGE.

About irumo
If you are considering switching to NTT Docomo's new "irumo" pricing plan, which is scheduled to begin on July 1, 2023, please see below.

・You can continue to use "d Pay" with Docomo's new pricing plan "irumo."
・If you are currently using "d Pay" to register for this site and change to "irumo," your payment registration will continue and you will be able to continue using the site, but you will not be able to use "sp mode payment."
*For details, please contact docomo.
・If you apply for the "Docomo Mail Option" at the same time as changing your contract to Docomo's new rate plan "irumo," you will be able to continue using your carrier email address (@docomo.ne.jp).
・If you apply for the "docomo Mail Option" at any time after signing up for "irumo," or if you do not apply for the "docomo Mail Option," you may not be able to use your carrier email address (@docomo.ne.jp) or it may not be possible to transfer it.
*The content of the "irumo" service may be subject to change in the future.
*We will notify you separately if there are any changes.

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●For au users
At present, "au Easy Payment" cannot be used with au's new pricing plan "povo2.0."
Therefore, if you are currently using "au Easy Payment" and switch to "povo2.0", your membership will be automatically canceled.
*Customers who signed up for "povo" ("povo1.0") before "povo2.0" was released can continue to use the service without any further action being required.
However, the content of the "povo" service may be subject to change in the future.
We will notify you separately if there are any changes.
Please note that carrier email addresses (@au.com/@ezweb.ne.jp) cannot be used with au's new rate plan "povo."

If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters, so please change your email address from MY PAGE.

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● For SoftBank users
After March 3, 2022, if you transfer your mobile phone number between the SoftBank, Y!mobile, and LINEMO brands without changing it, you will be able to continue using it.
Please note that carrier email addresses (@i.softbank.jp/@softbank.ne.jp/＠vodafone.ne.jp) cannot be used with LINEMO.
If you register on this site using a carrier email address, you will no longer receive notifications from the site, such as email newsletters, so please change your email address from MY PAGE.

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Other questions regarding [Membership Fee Payment]

• Q.
  What are the membership fees and how can I pay?
• Q.
  What are the billing and renewal dates?
• Q.
  What credit cards can I use?
• Q.
  If I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
• Q.
  Even though I haven't canceled my membership, it says "payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vulcan cards?
• Q.
  How do I change my payment method?
• Q.
  Duplicate payments have occurred.
• Q.
  Do I need to pay the membership fee every time?
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change the payment method? (Credit card payment ⇔ Carrier payment)

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