About Membership Payment

Q

If I cancel my membership mid-month, will I receive a pro-rate refund for the remaining period?

A

No, pro-rate refunds will not be provided.
If you cancel your membership mid-month (stopping automatic renewal), you will be able to use the service from your most recent renewal date until your membership expires. Your cancellation will be effective after your next renewal date.

【About Membership Payment】Other questions related to

• Q.
  Please tell me the membership fee and payment method.
• Q.
  What credit cards are accepted?
• Q.
  I haven't canceled my membership, but it says "Payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vandle cards?
• Q.
  How do I change my payment method?
• Q.
  Duplicate payments have occurred.
• Q.
  Do I need to go through a payment process every time to pay the membership fee?
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change my payment method? (Credit card payment ⇔ Carrier billing)
• Q.
  I am considering the new pricing courses from the three carriers. Are any procedures required?

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