Regarding membership fee payment
- QIf I cancel my membership mid-month, will I get a pro-rata refund for the remaining period?
- A
No, pro-rata refunds are not offered.
If you cancel your membership (stop automatic renewal) midway through the month, you will be able to use the service from the most recent renewal date until the membership expiration date. Your cancellation will take effect after the next renewal date.
Other questions regarding [Membership Fee Payment]
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Q.
What are the membership fees and how can I pay?
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Q.
What are the billing and renewal dates?
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Q.
What credit cards can I use?
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Q.
Even though I haven't canceled my membership, it says "payment not completed."
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
Can I use debit cards, prepaid cards, or Vulcan cards?
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Q.
How do I change my payment method?
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Q.
Duplicate payments have occurred.
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Q.
Do I need to pay the membership fee every time?
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Q.
Can I change my registered credit card information?
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Q.
Can I change the payment method? (Credit card payment ⇔ Carrier payment)
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Q.
I'm considering new pricing plans from three carriers. Is there any procedure I need to follow?
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