About Membership Payment

Q

Do I need to go through a payment process every time to pay the membership fee?

A

“Monthly membership” For all payment methods, once you register, your membership will automatically renew, so there is no need to go through the process every month.
To cancel automatic renewal (cancel your membership), please complete the process on MY PAGE by midnight the day before your next renewal date.
You can continue to use your membership until the expiration date even after automatic renewal is stopped.
“Annual membership” For credit card payments, d payment, and au PAY, once you register, your membership will automatically renew, so there is no need to go through the process every year.
*To cancel automatic renewal (cancel your membership), please complete the process on MY PAGE by midnight the day before your next renewal date.
You can continue to use your membership until the expiration date even after automatic renewal is stopped.
If you registered for an annual membership using SoftBank One-Stop Payment or convenience store payment, you can renew your membership from MY PAGE starting from one month before the expiration date.

【About Membership Payment】Other questions related to

• Q.
  Please tell me the membership fee and payment method.
• Q.
  What credit cards are accepted?
• Q.
  If I cancel my membership mid-month, will I receive a pro-rate refund for the remaining period?
• Q.
  I haven't canceled my membership, but it says "Payment not completed."
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  Can I use debit cards, prepaid cards, or Vandle cards?
• Q.
  How do I change my payment method?
• Q.
  Duplicate payments have occurred.
• Q.
  Can I change my registered credit card information?
• Q.
  Can I change my payment method? (Credit card payment ⇔ Carrier billing)
• Q.
  I am considering the new pricing courses from the three carriers. Are any procedures required?

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