About logging in

Q

I can't log in because I changed my email address.

A

The email address you can use as your login ID is the email address you registered when you signed up.

Even if you have changed the email address on your device, if you have not changed the registered email address on your My Page on this site, please enter the email address you used when registering.

Other questions about [Login]

• Q.
  I can't log in even though the payment has been completed.
• Q.
  I forgot my password.
• Q.
  I forgot my Plus member ID (formerly EMTG ID).
• Q.
  What is a Plus member ID (formerly known as EMTG ID)?

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