About logging in

Q

I forgot my password.

A

Please reset it as follows:

>>Click here to reset your password

*Please make sure that you can receive emails from the [plusmember.jp] domain.

A "URL for resetting your password" will be sent to your registered email address.

Please access the URL in the email and reset your password.

*If more than 24 hours have passed since you received the email, please go through the process again.

Other questions about [Login]

• Q.
  I can't log in even though the payment has been completed.
• Q.
  I forgot my Plus member ID (formerly EMTG ID).
• Q.
  I can't log in because I changed my email address.
• Q.
  What is a Plus member ID (formerly known as EMTG ID)?

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