About cancellation

Q

I canceled my membership, but I'm still being billed.

A

If you cancel automatic renewal for any payment by the day before the next renewal date, no payments will be made after the next renewal date and your membership will be canceled.

However, depending on the closing date of your credit card company, you will be billed the month following or the month after the final settlement month.

*Please check with your credit card company for the actual billing date.

If you cancel automatic renewal after the day before the renewal date,

Please note that the service will be valid until the month following your next renewal date.

If you are charged after checking, please check to see if you have registered with a different email address.

Other questions about [Cancellation]

• Q.
  How do I cancel my paid membership?

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